Customers love subscription boxes because, unlike most consumer products bought from click & mortar stores, they provide curated products and a new experience at each delivery.
Subscription boxes are not just about the products inside — they’re also about the experience.
While customers enjoy being part of a “club” and being exposed to new products from their favorite brands, niche and commercial companies are also benefiting from this growing trend.
What makes subscription boxes unique?
Delivered By Mail
Subscription boxes are appealing because they’re physically delivered to subscribers. Checking the mail has become exciting once again!
Recurring Subscription Or Membership
Subscription boxes are exclusively for those who have a subscription or membership.
Distinct Value Propositions
The satisfaction that customers get from a subscription box is not only associated with the products inside, but rather, the combination of curated products, the experience, and innate exclusivity.
Subscription Box Considerations
Monthly subscription box businesses rely on high-quality products, extraordinary packaging, outstanding delivery service, and long-lasting customer relationships.
Here are some considerations to keep in mind as you start a subscription box business or improve an existing one.
Starting a Subscription Box Business
If you aren’t already in the thick of it, you are likely asking how to start a subscription box business. Like any subscription business, there are many steps in creating a successful company.
Learn more about starting a subscription box business.
- Start with a great subscription box idea.
- Create a subscription box business plan and marketing strategy.
- Decide on your company’s name, logo, branding, and brand guidelines.
- Determine the total cost and consumer price for your subscription box.
- Choose a carrier for your subscription box service.
- Put together a prototype subscription box.
- Set up a website and promote your subscription box on social media.
- Officially launch your subscription box service.
- Start taking orders and ship your subscription boxes.
- Adapt your marketing plan as your subscriber base grows.
Shipping is a core operation of any subscription business. A good or bad shipping experience can shape a customer’s opinion of your subscription service. Getting the shipping and delivery right every time is essential.
There are four primary carriers for box shipping: USPS, UPS, FedEx, and DHL. Each carrier offers slightly different services, technology, and communication methods.
When you pick a carrier, consider cost, reliability, deliverability, efficiency, and ease of package tracking.
Beautifully designed subscription box packaging can take your subscribers’ experience to the next level. After all, they expect to feel like they’re getting something special, right? The best subscription boxes are customized.
Your box needs to stand out from the competition, feel personalized, and appear innovative, all of which enhances the subscriber’s experience.
Ideally, your subscription box design represents your brand, protects your product, and delights your customers.Subscription boxes should be practical, branded, beautiful, and experiential.
Subscription box packaging should be made with durable material so they can withstand the weight of the products inside and protect them from shifting or breaking.
The best and most popular material for subscription boxes is corrugated fiberboard.The box should be sized to fit all products comfortably: not too big or small — just perfect.
Manufacturing + Printing
It’s essential to have a prototype box created first before having them manufactured in bulk. Choosing a custom packaging manufacturer that can create a unique design, create the best packaging, and handle all printing needs is ideal.
Premium, high-quality printing should be consistent from box to box.
As you start your subscription box business, scale one that’s already successful, or look for a new manufacturing vendor, there are specific things to keep in mind as you research subscription box designers and packaging manufacturers.
Subscription Box Designers & Manufacturers
All businesses in the subscription box industry want a great product that subscribers love, plus packaging that sets them apart from the competition.
Having a go-to team, whether in-house or outsourced, that offers an all-encompassing subscription box solution from concept to manufacturing, helps to keep production streamlined and profitable.
Find a partner, not a dictator
Find a subscription box packaging partner that cares about your vision, business objectives, and needs first and foremost. While they may be the design and manufacturing experts, you are the expert of your product and subscribers.
Your packaging and manufacturing company should aim to satisfy your creative goals while adhering to your company’s standards, processes, and brand guidelines. Find a partner who will deliver on brief, in brand, and within your budget and timeline.
Look for an all-in-one team
When you have a packaging team that handles everything from concept to structural design and graphic design to manufacturing, you’ve struck gold.
An all-in-one team should be able to deliver high-quality customized solutions tailored that meet your objectives and handle the project from start to finish. Be sure to also ask about contract packaging services.
Don’t compromise on quality
The subscription box packaging manufacturers that you hire should be committed to the highest standards in quality at every turn, hopefully, driven by Standard Operating Procedures and frequently audited by Quality Assurance.
Trust them to handle the details
All departments should work hand-in-hand to ensure all aspects and logistics are managed seamlessly and compatibly. This includes ensuring:
- All customer goals are met
- Prototypes can be accurately replicated in mass-production
- Comprehensive testing to guarantee the subscription box and products inside are protected during transport
- Carrier/postal service specifications are met
- Exceptional experiences are provided upon receipt every time
When your subscription service is ready for monthly subscription boxes, keep all these things in mind. As you research packaging designers and manufacturers, keep a checklist in hand to track and rate packaging quality, customer service, average cost, average order fulfillment rate, and other essential performance indicators.
Frequently Asked Questions:
Do you make Retail Displays?
Yes! We have award winning displays that we can design in tandem with your packaging for your next campaign. By taking advantage of a single source supplier, you can reduce costs and simplify the entire supply chain.
Do you make Retail Packaging?
Yes! We create all kinds of packaging for customers that we can design in tandem with your display for your next campaign. By taking advantage of a single source supplier, you can reduce costs and simplify the entire supply chain.
Do you also offer Packaging Supplies?
Yes! We house a large inventory of some of the most used items so we can save you money by being a single source supplier. We have some the best Packaging Experts who can tell you exactly which material you should be using.
Do you also make Shipping Boxes?
Yes! We offer a wide variety of Shipping Boxes, including folding cartons, mailing boxes, and shipping boxes. No matter what kind of product you have, or box you need, we can make it.
Do you offer fulfillment services?
Yes! Bennett has a robust Contract Packaging service we offer all of our customers. This helps take your supply chain from a multi-step solution to a one-phone call solution. Give your business a turnkey solution today!
Do you offer shipping and other 3PL services?
Yes! Bennett is a one stop shop for all your corrugated needs. Thanks to our strategic locations across North America, we have shipping lanes going in every direction. If you need a display made, kitted, and sent out across the country, we already do it for a number of customers.